Winter Experience LTD Ticket Portal

Terms & Conditions

1. Introduction
Welcome to Passport to Christmas, hosted at the Irish National Stud & Gardens (“Event”, “we”, “us”). By purchasing tickets via our website you agree to these Terms & Conditions.


2. Ticket Purchase & Payment
All ticket prices are inclusive of applicable taxes unless stated otherwise.
Payment must be made online via our secure checkout.
Tickets are non‑refundable and non‑transferable, except as specified in our Cancellation Policy.

3. Cancellation & Exchanges
Cancellations are not permitted, unless required by government restrictions or venue closure.
In such cases, we may offer rescheduling or refunds at our discretion.
Name/date changes may be accepted up to 96 hours before your booked slot, subject to an administration fee.

4. Event Amendments
Dates, times, or attractions may change due to weather or operational reasons.
We will notify ticket holders of any significant changes and—if necessary—provide rescheduling options.

5. Liability
You attend at your own risk. Our liability is limited to direct damages up to the value of your ticket purchase.
We are not liable for indirect or consequential losses.

6. Privacy & Data Protection
Your privacy is important to us. We collect and process your personal data (name, email, postal address) solely to deliver and manage the event, ticketing, and communications.
Please review our Privacy Policy below for details.


7. Intellectual Property
All content on the website—images, text, logos—is the property of Passport to Christmas or our licensors. You may not copy or use it without permission.


8. Governing Law
These Terms are governed by Irish law. Any disputes fall under the exclusive jurisdiction of Irish courts.